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Author Topic: Downed server info  (Read 242 times)  Share 

Offline Casa Grande

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Downed server info
« on: August 10, 2011, 08:08:00 PM »
Today we had an all day disruption in service.  Without getting overly technical, the outage was due to a loss of power to the collation servers in Dallas.  This had nothing to do with the heat or power grid. 

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Offline Al

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Re: Downed server info
« Reply #1 on: August 10, 2011, 11:21:26 PM »
It was a hard outage for sure and if one didn't know better this website didn't even exist for those hours. 

I can't help but wonder if there is a way to provide those who attempt to access the site during such an outage notice that the website exists but the server is down?

Al
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Offline MilesOfTexas

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Re: Downed server info
« Reply #2 on: August 11, 2011, 11:57:03 AM »
Quote from: Al on August 10, 2011, 11:21:26 PM
It was a hard outage for sure and if one didn't know better this website didn't even exist for those hours. 

I can't help but wonder if there is a way to provide those who attempt to access the site during such an outage notice that the website exists but the server is down?

Al

The only way to do that would to have a website hosted by a completely different hosting company in a different physical location.  Then you would have to host the DNS zone file from a different vendor as well so the pointer for the www A record could be changed to point to a different server.  Lastly, the DNS TTL time would need to be really low, like 5 minutes, so DNS servers would check for changes more often than the typical TTL of 24 hours.  It is doable, but it would cost more.
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"I have an excellent profession, but I don't enjoy it near as much as I do when I am in the heart of the wilderness, surrounded by marvelous creations, and efforting to capture what I see and feel so I may share it with others."

-Me 09/12/2011

Offline Casa Grande

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Re: Downed server info
« Reply #3 on: August 11, 2011, 12:00:44 PM »
And it wouldn't be immediate or automatic.  The best way to keep in touch when problems arise on this board is to "like" us on Facebook and/or check the BBC facebook page. (link on the landing page to the left)
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