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Trouble Logging On BBC

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Offline tjavery

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Trouble Logging On BBC
« on: February 19, 2007, 10:00:30 AM »
Howdy all,

I'm having some technical problems logging onto the forums. I've been in contact with Mr. Casa Grande, and he's not sure what is happening. He is looking into it now, and he did mention that several other users have had trouble logging on.

Last week, I was out of town for work and was using a work-issued laptop. In my spare time, I logged on and read the forums. I was able to do this Mon - Thur, but on Friday, I hit the site and could not log on.

I had the "log me on each visit" checked, and it worked each time I visited the forums Mon - Thur. But when I hit them last Friday, it appeared as if I had logged out. When I tried to log in, the screen just refreshed and the logon fields were blank again. I tried several times, but just couldn't log on.

Now I'm back home again and using my own personal computer (a desktop). I have no trouble logging on the forums here (as evident by this message :D )

Has anyone had this sort of trouble in the past? If so, have you been able to figure out what the problem is?

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Offline homerboy2u

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Trouble Logging On BBC
« Reply #1 on: February 19, 2007, 10:09:52 AM »
I did, but i thought David was giving some maintenance to the board.
Stay thirsty, my friends.

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Offline presidio

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Re: Trouble Logging On BBC
« Reply #2 on: February 19, 2007, 10:21:30 AM »
Quote from: "tjavery"
Has anyone had this sort of trouble in the past? If so, have you been able to figure out what the problem is?


Yes  and no.

I used another of my desktops recently and had exactly the same thing happen repeatedly over several days. As soon as I went back to my regular machine all was well.
_____________
<  presidio  >
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Wendell (Garret Dillahunt): It's a mess, ain't it, sheriff?
Ed Tom Bell (Tommy Lee Jones): If it ain't, it'll do till the mess gets here.
--No Country for Old Men (2007)

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Offline Al

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Trouble Logging On BBC
« Reply #3 on: February 19, 2007, 10:28:32 AM »
I've had intermittant problems of the last few months.  I don't think the problem is on your end.

Al

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Offline Casa Grande

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Trouble Logging On BBC
« Reply #4 on: February 19, 2007, 10:49:07 AM »
like i said, i am working on it, but I do have a day job that pays the bills so don't expect an overnight miracle.  from what I understand it is a firefox issue....however, I use firefox and have never had a problem.  

I am about 3 versions down from the current version of the software I use....I have to upgrade to the each of the 3 versions seperately taking approximately 2 hours each upgrade.  And this doesn't guarantee the login issue will be solved.  I have a wife that already says I spend too much time with this board so I have to do the upgrades in a very limited amount of time.   Please be patient.....

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Offline tjavery

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Trouble Logging On BBC
« Reply #5 on: February 19, 2007, 12:33:03 PM »
Quote from: "Casa Grande"
like i said, i am working on it, but I do have a day job that pays the bills so don't expect an overnight miracle...  ...Please be patient.....


No problemo! No rush here. I was just curious as to who else had these same problems.

As for day jobs and wives, I understand completely :D There's a fine balance between the "real stuff" and our hobbies and interests.

Thanks for all your help!

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Offline Casa Grande

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Cookies
« Reply #6 on: February 19, 2007, 12:49:48 PM »
This forum, as do many others, uses cookies to login and keep you logged in.  This issue is very likely to be a cookie issue not a browser issue.

A couple of reasons for the login issues could be the following:

1. Your network has cookies blocked by the firewall.
2. Your 'puter has cookies blocked by the firewall.

In case #1, unless you're the network admin, you really can't do much about it, sorry.
However, in case #2, you can change your firewall settings to allow cookies for certain websites like this one.

Also, you may try clearing your cookies by going to your tools menu, clearing cookies, and perhaps even temp files, and restart your browser.  It is possible your cache has confused some cookies and caused your browser to log you out before you even have a chance to login.  It is my belief this issue is a cookie issue.

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Offline WL2

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Trouble Logging On BBC
« Reply #7 on: February 19, 2007, 03:12:05 PM »
As CG said cookies can be a problem.  At least that has been my experience.  I have had this problem and deleting cookies did the trick.

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Offline tjavery

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Trouble Logging On BBC
« Reply #8 on: February 19, 2007, 04:19:53 PM »
I'll give that a try next time. Thanks!

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Offline Doc Savage

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Trouble Logging On BBC
« Reply #9 on: February 19, 2007, 09:12:51 PM »
I've been fighting this issue for two days now and might have it fixed now.

Long story short, after updateing XP, Netscape was having issues so I installed Firefox (HATE IE). Well I didn't have the issues I was having with Netscape, but did have real issues getting logged in here. After discussions with David and reading this thread I tried some things. Seems like there were  issues with the install. Every time I selected to have popups blocked and then exit, the check box was cleared. I tried uninstalling and reinstalling and acted the same. Well I was set to accept cookies and had cookies for bigbendchat already. Well I checked block cookies and it works now. It's like the check boxes are behaving backwards from what they should.

I'm posting this using Fire Fox right now.

Robert
Enjoying the Texas life!

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Offline Doc Savage

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Trouble Logging On BBC
« Reply #10 on: February 19, 2007, 09:15:52 PM »
Well there is still one little hitch now, I can't stay logged in when I leave, have to log in each time I visit here. Well at least it's a start.

Robert
Enjoying the Texas life!

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Offline Casa Grande

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Trouble Logging On BBC
« Reply #11 on: February 19, 2007, 09:29:37 PM »
Quote from: "Doc Savage"
Well there is still one little hitch now, I can't stay logged in when I leave, have to log in each time I visit here. Well at least it's a start.

Robert


how many more of you have this issue?  if so, what browser are you using?

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SHANEA

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No Problem...
« Reply #12 on: February 20, 2007, 10:22:30 AM »
I've had the login problem for a long time, but it's no big deal - I just logon.  Plus, it wouldn't matter to me as I have a cookie monster out there that eats them up every night...

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Offline Casa Grande

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Trouble Logging On BBC
« Reply #13 on: February 22, 2007, 10:15:52 AM »
please see this post for further information: http://www.bigbendchat.com/portal/forum/index.php?topic=3207.0

 


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