Big Bend Chat

The Big Bend Review => Lodging Reviews => Topic started by: dave2 on June 25, 2008, 09:23:41 AM

Title: seeking reports on Terlingua House
Post by: dave2 on June 25, 2008, 09:23:41 AM
Just wondering if anyone has stayed here: http://www.terlinguahouse.com/ (http://www.terlinguahouse.com/)
Title: Re: seeking reports on Terlingua House
Post by: sleepy on June 25, 2008, 01:19:50 PM
have not stayed there, but it looks very interesting.  especially for three couples.  and the specials look appealing.


Title: Re: seeking reports on Terlingua House
Post by: SHANEA on June 25, 2008, 06:05:09 PM
http://tinyurl.com/6znvgu (http://tinyurl.com/6znvgu)

http://tinyurl.com/5mf3mp (http://tinyurl.com/5mf3mp)

But, there is not much there.

Title: Re: seeking reports on Terlingua House
Post by: Voni on June 26, 2008, 09:21:24 AM
We visited friends who were staying there.  Great place!  You're sure to love it too.

The views!  The deluxe accommodations!  Plenty of room to spread out and enjoy cooking for yourselves, or pop next door for some of the best pizza you'll ever have.

Voni
  sMiling
Title: Re: seeking reports on Terlingua House
Post by: mbent on July 10, 2008, 11:17:42 PM
The Terlingua House on Long Draw

'Be our guest at the finest house west of Terlingua creek! Enjoy the unparalleled adobe* craftsmanship that is a unique combination of wetback-rigged and jerryriggery.

We supply every one of your needs, oh, except toilet paper, paper towels, cold water and other superfluous items. Who needs to take a cold shower in the desert or wipe their butt anyway? As they say, "When in Terlingua, do as the Terlingweenies do"

Should a need arise, and you better hope it doesn't, call our list of disconnected phone numbers for help. If that doesn't totally frustrate you, call our 'on-site' care-taker. He couldn't care less! So what if you had to crow-bar your way in to your room late last night? He'll be sure to leave a "tally-ho and cheerio, all is well" sort of note and crawl back into the bottle, wishing you well, you're on your own Bloke. The no-signal excuse is a good one in this part of Texas, you know. The phrase, "call me if you need anything' means something else entirely at the 'Terlingua House'

All joking aside, I will not stay here again. My younger son accidentally locked the keys our room one night and the 3 local caretakers listed on the info sheets all had phone numbers which had been disconnected. The guy who was supposed to be the caretaker was very difficult to find (even though he knew we were trying to find him) and we had to get into the room that night by breaking the doorknob. The owner was not much help-giving us the one option of waiting until the next morning (?) until a locksmith could come from Alpine. Long story short, we had to break the doorknob to get in and now the homeowner (the Johnsons out of Bronte, texas) are charging us for 20 hours of labor, $87 for parts and $350 for 2 separate trips to Alpine to buy a doorknob and 2 pieces of cedar. We are being unfairly gouged (I don't agree with the 20 hours of labor and I don't think 2 trips to Alpine were necessary) and the homeowners will not compromise. I would never stay here again. Two of the rooms (kitchen and master bed/bath) are unbearably hot and if you are not familiar with the area and you have a serious problem, there would be no one available locally to help you, which is misleading since their information sheet is out of date.

*stacked cinderblocks smeared w/plaster is not adobe as any real local will tell you. To claim otherwise is, well, simply a lie. Besides the cracks that show the cinderblocks underneath, if the house was real adobe, the walls would be thicker and the house would stay much cooler.
Title: Re: seeking reports on Terlingua House
Post by: presidio on July 11, 2008, 12:28:23 AM
The Terlingua House on Long Draw

'Be our guest at the finest house west of Terlingua creek! Enjoy the unparalleled adobe* craftsmanship that is a unique combination of wetback-rigged and jerryriggery.

We supply every one of your needs, oh, except toilet paper, paper towels, cold water and other superfluous items. Who needs to take a cold shower in the desert or wipe their butt anyway? As they say, "When in Terlingua, do as the Terlingweenies do"

Should a need arise, and you better hope it doesn't, call our list of disconnected phone numbers for help. If that doesn't totally frustrate you, call our 'on-site' care-taker. He couldn't care less! So what if you had to crow-bar your way in to your room late last night? He'll be sure to leave a "tally-ho and cheerio, all is well" sort of note and crawl back into the bottle, wishing you well, you're on your own Bloke. The no-signal excuse is a good one in this part of Texas, you know. The phrase, "call me if you need anything' means something else entirely at the 'Terlingua House'

All joking aside, I will not stay here again. My younger son accidentally locked the keys our room one night and the 3 local caretakers listed on the info sheets all had phone numbers which had been disconnected. The guy who was supposed to be the caretaker was very difficult to find (even though he knew we were trying to find him) and we had to get into the room that night by breaking the doorknob. The owner was not much help-giving us the one option of waiting until the next morning (?) until a locksmith could come from Alpine. Long story short, we had to break the doorknob to get in and now the homeowner (the Johnsons out of Bronte, texas) are charging us for 20 hours of labor, $87 for parts and $350 for 2 separate trips to Alpine to buy a doorknob and 2 pieces of cedar. We are being unfairly gouged (I don't agree with the 20 hours of labor and I don't think 2 trips to Alpine were necessary) and the homeowners will not compromise. I would never stay here again. Two of the rooms (kitchen and master bed/bath) are unbearably hot and if you are not familiar with the area and you have a serious problem, there would be no one available locally to help you, which is misleading since their information sheet is out of date.

*stacked cinderblocks smeared w/plaster is not adobe as any real local will tell you. To claim otherwise is, well, simply a lie. Besides the cracks that show the cinderblocks underneath, if the house was real adobe, the walls would be thicker and the house would stay much cooler.

This is a great plot for a 30 minute indie movie with ominous music and shadowy threats. It begs for something to 'go bump in the night'.
Title: Re: seeking reports on Terlingua House
Post by: mbent on July 11, 2008, 09:58:35 AM
ah..presidio! The friend who was w/me at T. house taught there for 10 years and misses it terribly....we went through Presidio and visited our favorite old haunts...some great memories there....it's changed a lot. Yeah, we've lived in or continued to visit bb for over 30 years now, camping, hiking, staying in broken down shacks up at capote falls, stayed in abandoned adobes at terlingua ghost town (bf people moved up there in the 70's), camped out in the open all over the basin, did our geo field camp all over big bend, spent one summer in the mid '70's at the old ranch house across from boquillas doing hot springs research....my friend is good friends w/the chambers and spent lots of time up there on their ranch and i was married to a stillwell for over ten years and spent a lot of time w/hallie and guy over in that area and in black gap. we've kinda done it all but we are older now and have little kids...we leave the menfolk at home to work...need a little more amenities at this point in our lifes.......yeah, we've already seen lots of things go bump in the night...the norm in the desert....we're not unfamiliar w/the area. just saying-T-house people are taking advantage of us....not typical for people in that part of West texas....no, no indie material up there at t-house. Altho lots of it all over everywhere else down there.
Title: Re: seeking reports on Terlingua House
Post by: rgibson on July 11, 2008, 10:23:09 AM
Present owners are in Bronte, near Abilene.  Not really West Texans.
Title: Re: seeking reports on Terlingua House
Post by: mbent on July 11, 2008, 10:57:22 AM
I know! teehee They don't really 'get it'....if the only person they can get to 'caretake' their property is a brit who visits for a few weeks in the summer, what does that tell ya? There are plenty of talented, resourceful locals down there who could've fixed that door in less than 20 hours. As for some of the materials in the house being 'imported from mexico' such as the 'rare, weathered, irreplaceable cedar planks'...well, I can't help it if some people believe everything they're told but I'm glad they do bc it's pretty entertaining to me. I still don't see why we have to pay for their caretaker's stupidity in having to make two 100 mile trips to Alpine and to pay for his obvious inexperience w/simple carpentry but since these people are in the oil business, they must need the extra $$ right now :eusa_boohoo:
Title: Re: seeking reports on Terlingua House
Post by: RichardM on July 11, 2008, 11:07:54 AM
Maybe you should've busted a window instead.
Title: Re: seeking reports on Terlingua House
Post by: mbent on July 11, 2008, 12:12:41 PM
Yeah, that the first thing we thought (she's actually accusing us of doing that too!??) but the doorknob in the kitchen was completely loose and we stupidly thought this one might be easy to jimmy off...i know...from the looks of the windows, i thought it might be even harder to replace a window down there....anyway, dark, late at night, I realize it wasn't the right choice...it's not that I don't think we aren't responsible...just think they should plan better in case someone has a real emergency....just want people to know that if you do have trouble at this house, there will be no help and if you do incur damages, you will be gouged and, in either case, the homeowner will bear no liability...and I hope kelly gets a first class upgrade on his flight back home or wherever he's off to next and he should for getting over $600 for fixing a broken doorknob! :eusa_dance:
Title: Re: seeking reports on Terlingua House
Post by: TheWildWestGuy on July 12, 2008, 06:49:01 PM
I looked at their website and kind of thought it was probably BS myself - but did enjoy the unusual "geology" section of the website which was interesting and unexpected.  Seems like someone should have been able to find a doorknob and some 2x4's or 1x4's somewhere in South Brewster.   Why make two trips - forget to buy bolts and screws?
Plastered cinder blocks are NOT adobe and the rare imported Mexican wood was probably just "recycled" from someplace nearby.  Kind of reminds me of those common internet land sales of West Texas creosote scrub which have pictures of grassy meadows with flowing streams and horses.   I think if I was the house-renting type I would just go to Terlingua Ranch instead and rent one of their cabins... TWWG
Title: Re: seeking reports on Terlingua House
Post by: kmck on July 13, 2008, 04:03:58 AM
I looked at their website and kind of thought it was probably BS myself - but did enjoy the unusual "geology" section of the website which was interesting and unexpected.  Seems like someone should have been able to find a doorknob and some 2x4's or 1x4's somewhere in South Brewster.   Why make two trips - forget to buy bolts and screws?
Plastered cinder blocks are NOT adobe and the rare imported Mexican wood was probably just "recycled" from someplace nearby.  Kind of reminds me of those common internet land sales of West Texas creosote scrub which have pictures of grassy meadows with flowing streams and horses.   I think if I was the house-renting type I would just go to Terlingua Ranch instead and rent one of their cabins... TWWG

There is Bee Mountain Hardware in Study Butte.  They have a nice selection of stuff AND keep regular business hours.   :eusa_think:

As far as Terlingua Ranch goes, you might want to check and see if the restaurant is open before you stay there, if you're inclined to want to eat there - things change down there often.

kmck
Title: Re: seeking reports on Terlingua House
Post by: Peach on July 13, 2008, 07:29:36 AM
I now know why I tent it when I go to BiBe....
Title: Re: seeking reports on Terlingua House
Post by: SHANEA on July 13, 2008, 12:59:02 PM
As far as Terlingua Ranch goes,

There is a huge uproar out at TR these days amongst the land owners having to do with the POA, etc.  I really haven't kept up with all the details  :icon_eek: - having to do with assessments, changing the rules, certain owners being exempted, lawsuits, etc. 
Title: Re: seeking reports on Terlingua House
Post by: kmck on July 13, 2008, 04:19:27 PM
As far as Terlingua Ranch goes,

There is a huge uproar out at TR these days amongst the land owners having to do with the POA, etc.  I really haven't kept up with all the details  :icon_eek: - having to do with assessments, changing the rules, certain owners being exempted, lawsuits, etc. 

This is true Shane.  It's a sad situation.  We've owned our land for almost 20 years and lived here for 7 years.  We're thinking of selling and moving to Alpine we are just that sick of the fussing.  It's so hard to leave the peace and quiet of the desert though.  We used to be like some of you who couldn't wait to get here on vacation, but the situation is tearing the place apart. 

kmck
Title: Re: seeking reports on Terlingua House
Post by: dave2 on July 14, 2008, 08:48:15 AM
MBrent; Thanks for the report on TH.  I have had mixed feeling about staying there, and now I think I'll just avoid the place. Your experience is something like what happened to me back a few years in the Gila area of NM. Stayed in an upscale place called Casasitas, and had some trouble opeing the windows (no AC but there should have been.) Naturally, I was accused of "breaking every window" in the place and I recieved a huge repair bill.  I complained but eventually paid just to get the situation behind me. 

But never again.
Title: Re: seeking reports on Terlingua House
Post by: Undertaker on July 14, 2008, 09:12:51 AM
Sounds crazy but I usually shoot photos of every motel/hotel I stay in on check out (date stamped), avoids the BS on payment. :willynilly: :willynilly:
Title: Re: seeking reports on Terlingua House
Post by: mbent on July 14, 2008, 09:36:40 PM
Yeah, I liked having a place to keep food and cook, etc to have bkfast, pack lunch, cook out at night, etc but it ain't worth the xtra $600...even if we'd broken a window, the 'parts' for repairs only cost less than $90...the 2 trips to Alpine $350...2 trips bc their inept, (not my fault) on-sight, imported british caretaker 'forgot' to get the doorknob keyed the first time or some such lame crap and 20 hours of labor..so, i'm sure w/a broken window, they would've still found a way to gouge me. yeah...i am looking for suggestions for next year...or next time....not a bad idea about taking pics of  a place when you get there! ridiculous that you can't trust people though...sad...i guess like renting a car...thanks for listening to me gripe though....and yes you have to pay but at least we can warn others away from such bs
Title: Re: HELP! further ripped off by TR (Johnsons from Bronte)
Post by: mbent on August 05, 2008, 04:37:39 PM
argh...not only have they over-charged/gouged us, they have charged our credit card twice and have refused to take off the double charge!?? So...now I'm up to over $1200....for this door-knob thing....anyone got any suggestions???? Should I dispute this?? Gosh, I didn't know what to do....anyone????
Title: Re: seeking reports on Terlingua House
Post by: SHANEA on August 05, 2008, 04:45:52 PM
Simple Solution:  Email them and tell them that you are posting your problems with their lodging on Big Bend Chat and every other travel website warning people to not rent from them.  Send them the link to Big Bend Chat and every where else that you post comments at.    I've used this "trick" before with companies when they were giving me bad service, send them an email with 1000 cc's to other people warning them to not use their service and to boycott them.  Guess what, negative publicity usually does the trick.  Heck yes I'd dispute it.   
Title: Re: HELP! further ripped off by TR (Johnsons from Bronte)
Post by: presidio on August 05, 2008, 05:15:54 PM
argh...not only have they over-charged/gouged us, they have charged our credit card twice and have refused to take off the double charge!?? So...now I'm up to over $1200....for this door-knob thing....anyone got any suggestions???? Should I dispute this?? Gosh, I didn't know what to do....anyone????

If you are being erroneously charged on your credit card, your first step is to dispute the charge with the merchant. If they are unresponsive, meaning they do not immediately issue a credit, your next step is to call the credit card company and verbally dispute the charge. Depending on which card it is, you may get an immediate credit while they investigate, or you may have to wait while they look into it. Most likely you eventually will have to send in some documentation to substantiate the erroneous billing.

If you really want to make an impact, say fraudulent use is occurring. It will result in an account cancellation and thus an inability of the biller to post any more charges. I wouldn't do this frivolously as you will be without a credit card for the few days it takes to get a new one issued and if you have any automatic payments posting to the account you have a small nightmare to get them all updated. I've gone through this twice, once when I lost my wallet (returned several hours later without the cash but cards were intact...but did not want to chance misuse) and more recently when my card was skimmed by some puke restaurant waiter. I have never lost a nickel to a charge I did not make.

Contact the BBB for Brewster County (if there is one); however, I'm not convinced the BBB has any real clout. You'd do better to contact the county district attorney and/or the state attorney general as they enforce consumer protection issues and file a formal complaint. It's one thing to be responsible for damage, quite another to be gouged for it.

Posting rants/warnings on websites may make you feel good, but they likely won't produce any corrective action since you are dealing with a small business in a very isolated area. About as effective as standing in the desert with a protest sign. They just aren't going to have the exposure to potential customers that might affect a large business with a well-established presence.
Title: Re: seeking reports on Terlingua House
Post by: mbent on August 05, 2008, 06:00:28 PM
 :pissed:yes, thanks you guys! I could come stand in the middle of the desert w/a sign just for the hell of it...just say I need to do that just to get back out TO the desert...you know, no one here would know that it would be completely wasted effort...and it makes me laugh to think of it...and you guys might join me, right??? well, for a few minutes, then we could go find something better to do.  It must be looking a little better than it did in June.

I know, I am already being gouged and I am going continue to warn people, however, on top of being gouged, they charged our credit card twice and told us they were going to 'take it off' but it appears that, for some reason, they did not (or are refusing to take it off)...so, this is becoming more than gouging....it's becoming more like credit card fraud which is way more serious. I want to cancel the card but it's my husband's and he's had it much longer than he's had me and he's attached to it :eusa_boohoo: and to his credit i guess....and who is the DA down there now???  Yes, I will look into it tomorrow...it feels like the weekend here as everything is shut down (downtown) due to faux tropical storm...and off this topic but what is going on in OJ?? I've been reading in the international -every week it's getting crazier- guess it's not the same- to go back and forth across all day long anymore.......just because you can...sadder to be living it too i imagine.
Title: Re: seeking reports on Terlingua House
Post by: presidio on August 05, 2008, 06:29:48 PM
I want to cancel the card but it's my husband's and he's had it much longer than he's had me and he's attached to it :eusa_boohoo: and to his credit i guess.

Attached to a credit card NUMBER???? Repeat the new number 25 times and it's in memory as your new favorite.

All that happens is they give you a new card with a different number, your undisputed balance is transferred and your credit line is unaffected. Your credit report (you are getting the free annual ones, right?) will show the account closed due to being compromised or lost/stolen. It does not affect your credit rating one whit. Other than the inconvenience of having to go through the cancellation/reissuance, this is one of the easiest things you will ever do in the commercial world.
Title: Re: seeking reports on Terlingua House
Post by: U258205 on September 17, 2008, 03:27:51 PM
 :eusa_naughty:

What a SCAM!!  BE CAREFUL!  The agency that rents out the Terlingua House will keep 25% of the entire rental amount (not just 25% of your deposit) if you have to cancel for any reason no matter how far in advance you give notice.  There is no mention of this on the owner's website or the agency website.  You will only see it way down on the rental agreement once you made your reversations.  I would definitely avoid renting the Terlingua House, or anything for that matter by the agency Kazoola, if there is any chance at all you may have to cancel - which includes 99% of us!
Title: Re: seeking reports on Terlingua House
Post by: mbent on September 17, 2008, 06:37:04 PM
 :vomit:
yeah, they are jerks!
Title: Re: seeking reports on Terlingua House
Post by: PyramidBlaster on September 18, 2008, 07:54:59 AM
Quote
This is a great plot for a 30 minute indie movie with ominous music and shadowy threats. It begs for something to 'go bump in the night'.
   
Don't get me started...It's taken me a good 5 years to shoot my first 'Bender' project (already jam-packed with ominous music and shadowy threats), and it ain't even shot yet!!!!!   :willynilly:

Still...Always had a plan to do a dark comedy, and this is just getting more interesting by the day.....